Effective Date: August 5, 2025
Last Updated: August 5, 2025
AIME Technologies (“AIME“, “we“, “our“, or “us“) operates the Xpell.AI platform and the AIME AI Agent across web, mobile, and integrated third-party services (collectively, the “Service“).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal data you voluntarily provide when interacting with the Service, including:
- Full name, email address, phone number
- Account details, organization name, or billing information
- Communication preferences and inquiry details
1.2 Usage & Technical Data
We automatically collect metadata and usage data, such as:
- Device type, browser, operating system
- IP address, access times, and referring URLs
- Unique identifiers and user activity across sessions
1.3 Location Information
If you grant permission, we may collect location data to provide localized services or improve functionality. You can disable location sharing through your device settings at any time.
1.4 Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Authenticate sessions
- Store preferences
- Analyze user behavior and improve service
You can manage your cookie preferences via your browser settings. However, disabling cookies may affect service functionality.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service
- Communicate with you, respond to inquiries, and provide support
- Analyze usage to improve performance and user experience
- Customize content and automate marketing and engagement through AI
- Ensure compliance, detect fraud, and enhance security
3. AI Processing and Data Usage
The AIME AI Agent may use your inputs (such as chat messages or uploaded content) to:
- Personalize responses and product recommendations
- Generate marketing content or manage your digital presence
- Improve AI model performance via anonymized pattern recognition
Your data is not used to train third-party AI models and is processed in accordance with this policy.
4. Sharing Your Information
We may share your data only in the following scenarios:
- Service Providers: Trusted vendors who support hosting, analytics, communications, or integrations — all under confidentiality agreements.
- Legal Obligations: To comply with applicable laws, subpoenas, or legal processes.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the successor entity.
- With Consent: When you explicitly authorize us to share your information (e.g., integration with third-party tools).
5. Data Security
We implement industry-standard security protocols, including:
- Encryption at rest and in transit
- Access controls and multi-layer authentication
- Regular security audits and monitoring
Despite our efforts, no system can guarantee absolute security. Please contact us immediately if you suspect unauthorized access.
6. International Data Transfers
Your data may be stored and processed in countries outside your jurisdiction. By using our Service, you consent to such transfers, including to the United States, where we operate.
7. Third-Party Links and Services
Our Service may include links to third-party websites, plugins, or services. We are not responsible for the privacy practices of those third parties. We recommend reviewing their privacy policies before interacting with them.
8. Children’s Privacy
Our Service is not intended for individuals under 13 years of age. We do not knowingly collect or store personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately, and we will delete it.
9. Your Rights and Choices
Depending on your location, you may have rights under applicable laws, including:
- Access, correction, or deletion of your personal data
- Objection to or restriction of processing
- Portability of your data
- Withdrawal of consent at any time (where processing is based on consent)
To exercise these rights, contact us at the email below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Updating the “Last Updated” date above
- Posting a notice on our website
- Emailing you, if you’ve provided contact details
Continued use of the Service after changes means you accept the revised policy.
11. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy, you can contact us at:
Policy
Last updated: August 23, 2020
AIME Technologies. (“us”, “we”, or “our”) operates the AimeVerse web application (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, phone number, other information (“Personal Information”). We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our services.
Log Data
When you access the Service by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics (“Log Data”).
Please see the section regarding Location Information below regarding the use of your location information and your options.
Location Information
We may use and store information about your location depending on the permissions you have set on your device. We use this information to provide features of our Service, to improve and customize our Service. You can enable or disable location services when you use our Service at anytime, through your mobile device settings.
Cookies
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and transferred to your device. We use cookies to collect information in order to improve our services for you.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie.
If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
Business Transaction
If AIME Technologies is involved in a merger, acquisition or asset sale, your Personal Information may be transferred as a business asset. In such cases, we will provide notice before your Personal Information is transferred and/or becomes subject to a different Privacy Policy.
Security
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
International Transfer
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.
Changes To This Privacy Policy
This Privacy Policy is effective as of August 23, 2016 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@aimeverse.com